PayiQ has delivered a complete public transport ticketing system to Ålandstrafiken.
PayiQ won the tender for Åland’s public transport ticketing system in early 2026 and already on April 30th the system was successfully delivered and launched. The solution includes bus devices by hardware partner Octanova, ticketing and travel card backend and mobile app for ticket purchase.
For the first time, Ålandstrafiken’s customers can purchase and use tickets directly through a mobile app. With PayiQ Tickets residents and visitors can now buy single, series and season tickets on their smartphone and travel more conveniently with a user-friendly digital ticketing solution.
The new app also makes it easier to manage existing travel cards. Customers no longer need to visit a service point to top up their travel cards, as this can now be done directly in the app.
“We are pleased with the swift implementation of our new ticketing system. In addition to modernizing the backend infrastructure, we wanted to introduce new services that enhance customer experience and make everyday travel more convenient. With the adoption of the PayiQ Tickets app, we are now able to offer customers a versatile range of options for purchasing tickets and travel card products” tells Ida Mann, Head of Section at Infrastructure department.
“We are very pleased that our smooth cooperation with Ålandstrafiken has resulted in the timely delivery of a new ticketing system. For PayiQ, this launch further strengthens our one-country-one-app approach. With the PayiQ Tickets app, users in Åland will automatically gain access to ticket purchases in more than 100 locations across mainland Finland. At the same time, mainland users will benefit from smoother travelling experience between Helsinki–Åland and Turku–Åland, all within a familiar app environment and with customer support available in both Finnish and Swedish,” says Elena Lipchenko, CEO of PayiQ.
