Smart Ticketing For a Smart Future

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The world is moving into cities, but the streets are not getting any wider. Smart traffic is a must, and to make it work smooth mobile ticketing, validation and payment experience is vital. This is our mission.

PayiQ is an account based multimodal mobile ticketing platform for transport operators and city event organizers. You can work with us directly or through our network of partners.

Ticket To Ride | PayiQ Blog

Covid Shifts Focus from Competition to Cooperation

Covid has definitely been a game changer in mobility. First it brought on a disaster when people stopped moving, and while the hard times are dragging on, it is slowly also triggering changes in thinking, many of which are welcome. One of them is a strong trend towards partnering. The idea of organizing relationships among actors in a field through partnering instead of competition or subcontracting is of course nothing new. Airlines have formed and run successful partnerships for decades. But in ground transportation competition, subcontracting and monopolies have been the standard.

Cities are Opting for Safe and Seamless

There’s no denying it. It’s been demanding. When you are in the mobility business and people stop moving, you are in dire straits. We are engineers and therefore reorganizing our internal workflow was quick. Making cash flow estimates that make sense, securing financing to bridge the crisis and rethinking our sales strategy to meet the new challenges of our customers has taken a while. But rough can be exhilarating too.

From Directionless to Working on a Strong Comeback

During my years as a research specialist in MaaS, I would very often compare ecosystem successes based on collaborations. Take the airlines for example, they were the first to go mobile and have several solution providers like car rentals and hotels integrated.

Post-Covid, Smart Mobility Is Likely to Move Up

In every crisis the challenge is to work in different time spans at once. Certain things require immediate action, midterm is often about endurance and in the long run you prepare for opportunities on the other side of the ordeal. This is also the outlook at PayiQ.

Backend Systems are the Backbone of Smart Traffic

What do disruptive technologies and romantic comedies have in common? In both there comes a setback after the first burst of excitement, but the low is needed to pave the way for something solid. I believe that on the smart traffic hype curve we have just passed the peak and are sliding towards a dip: some are disillusioned because the change did not arrive as promised (or as hoped) and some are making long-term investments that will bring about real change and real rewards.
When smart traffic – connecting modalities, services and data through IOT and accessing them through mobile devices – became the rage the focus was on the user interfaces, usually apps. Today everyone active in the smart traffic space understands that if the backend systems are not smart enough, they cannot deliver smart traffic.

No Country for Single Vendors

Changing transportation isn’t about building apps. A good mobile app is of course the go-to interface of today’s digital services but when it is delivered in the physical realm, especially in a complex and capital intensive one, then much more than a digital interface is needed to bring real change. I think this is very evident in the world of transportation where both disruptive entrants and big incumbents are realizing the magnitude of the challenge.
Current transport silos and supporting information systems were not built for fluid multimodality and smooth account-based ticketing. Yet, multimodal mobile ticketing and MaaS solutions appeal to modern customers.

Major Moves from 2019 and a Bunch of Predictions for 2020

The past year has been one of steady development and some profound strategic insights and changes for PayiQ. The steady development are the things we were after. The ticketing business that runs on our platform doubled in 2019 as well as our turnover. But the strategic changes that we made, due to how the smart mobility space is developing and what our customers tell us, are what excite us the most. And what would a CEO’s blog at a year’s end be without a few predictions. What am I paying special attention to in the coming year?

Are You Ready to Join the Growth Game in Transportation?

There are at least two ways of looking at changing transportation: what’s shrinking and what’s emerging. These are always the two sides of disruption. Car manufacturers face a diminishing market as people opt not to own a car. Local bus companies that have enjoyed monopoly returns for years see their customers moving to bigger cities and closer to rail services. Traditional taxis are fighting for clients with the ride-sharing companies. At the same time, the ride-sharing companies, the eScooter services and the MaaS operators are growing, soon to be joined by autonomous taxis and maybe even passenger drones.

How to Start With the Smart Today

When we talk about Mobility as a Service (MaaS) we usually talk about MaaS operators. You can think of MaaS as a pyramid, with the modern operator represented by an app on the top, and traditional operators that offer physical transportation services at the bottom.This approach immediately offers two ways to look at and build MaaS: top down and ground up. Top down MaaS starts with an application, designed to be as beautiful and easy to use as possible, and then connects different modes of transport to it. A big part of the idea is of course that you can use the same app in as many places as possible. When this works it is convenient for the user, and the big dream is to have the world’s transportation behind one application. In practice the heterogeneity of cities and their transportation systems makes this extremely difficult.

Let’s Not Jeopardize Smart Cities With Dilettante Directives

Just when The European Union should be stepping up its efforts to keep the old continent competitive in the digital game, it introduces regulation that will probably drop the usage of some of the most important mobile applications by 50 %. The idea of Payment Service Directive 2 (PSD2) is to make the world safer for digital consumers and increase competition in the banking sector. The idea is great, the reality looks like a disaster.

Modern Tickets, Minimized Cost, Satisfied Customers

Streamline ticketing, speed up validation, increase security and lower the cost of fare collection while increasing customer satisfaction.


Want to learn more about PayiQ’s solution?


Call: +358 10 419 2220

Modern Tickets, Minimized Cost, Satisfied Customers

Streamline ticketing, speed up validation, increase security and lower the cost of fare collection while increasing customer satisfaction.


Want to learn more about PayiQ’s solution?


Call: +358 10 419 2220


Smart Transportation Ticketing Solution

Cities need seamless mobile ticketing systems to make the best use of their transport resources. PayiQ’s platform is built for that.

Experience Ticketing Solution

With PayiQ you can turn your site or app into a one-stop shop for sports events, concerts, museums and other experiences. All under your brand.

Consumer App

One app for all tickets. Through PayiQ’s app you have access to a vast selection of tickets to transportation and events.


Need a smart ticketing partner for your service offering, infrastructure bid or application?

Give us a ring: +358 10 419 2220


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PayiQ and MaaS Global Oy Partners for Domestic and International Markets

PayiQ and MaaS Global are heading together for global markets. The companies strengthen their partnership to provide...


The PayiQ platform

PayiQ - The company story

Our clients and cases

PayiQ develops cloud-based intelligent mobile ticketing, payment and validation solutions for smart cities, MaaS and transport operators and event organizers around the globe utilizing Microsoft Azure technology. Our solutions provide end-users with a seamless way to travel from door to door and with the freedom to combine various means of transport and services under one transaction using their mobile phones. The open ecosystem enables end-users to freely choose from a wide range of payment methods. They can combine different services, such as those provided by route planning services, shared car and bike operators or event organizers. We help public and private service providers streamline their mobility services, increase their services’ attractiveness, safety and security in using them, and lower the cost of the fair collection while increasing customer satisfaction. PayiQ collaborates with Business Finland and as a member of Microsoft’s CityNext program in developing solutions for smart cities.


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